Question 1

WHAT IS THE REFINERY?

Accepted Answer

The Refinery is a mixed use development located in the "Neck" region of the Charleston Peninsula. It features over 40,000sf of office space, a 2,000 person capacity outdoor amphitheater, various private event spaces available for rent, and two independent food and beverage establishments: Cleats and The Whale.

Built for a work and play lifestyle, The Refinery is where office hours turn into happy hours!

Question 2

CONTACT INFORMATION

Accepted Answer

The Refinery is located at 1640 Meeting Street Rd. Charleston, SC 29405

If you need to contact The Refinery please do so via the email below and we'll be in touch as soon as possible:

info@therefinerychs.com (info@therefinerychs.com)

Question 3

WHERE ARE THE CONCERTS HELD?

Accepted Answer

Concerts at The Refinery are held in the outdoor amphitheater on the east side of The Refinery building. This area is partially paved and there is also a lawn area to spread out on.

The entry and exit gate is located at the southeastern end of the property. Check out our venue map for more detail!

There are no dedicated seats in either General Admission or VIP. All seating options are available on a first-come, first-served basis.

Question 4

REFUNDS, CANCELLATIONS, + INCLEMENT WEATHER

Accepted Answer

All ticket sales are final and non-refundable.

The Refinery is an outdoor venue and shows will be held in all elements of Charleston weather. All events are rain or shine.

Please be prepared for a wide range of weather conditions. This may include full exposure to the sun, heat, and rain. We recommend that patrons bring rain gear (no umbrellas), sunscreen, and bug spray. Event staff will monitor weather conditions and prioritize guest and staff safety.

The Refinery reserves the right to cancel any event at any time for any reason.

Question 5

AMPHITHEATER HOURS

Accepted Answer

On event days, The Refinery amphitheater will be closed to the public for sound checks and show operations.

Occasionally, the amphitheater may be closed on a non-concert day for a private event being held on the campus.

Gates generally open one hour before the start of a concert/scheduled event. Please check your ticket or the event details on our calendar to confirm the gate times for the event you plan to attend.

Question 6

HEALTH + SAFETY

Accepted Answer

Patron, artist, and staff safety are of the utmost importance at The Refinery. We do everything we can to make events held here a safe experience for everyone involved. 
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If medical attention is needed during an event at The Refinery, please contact uniformed event staff. We always have police and EMS on-site during concerts.

Question 7

LOST & FOUND

Accepted Answer

Lost and found items can be retrieved at the event entrance during event hours. After event hours, please email info@therefinerychs.com. (info@therefinerychs.com.)

policies&FAQ

ADDRESS

1640 Meeting Street Rd
Charleston, SC
29405

policies&FAQ

ADDRESS

1640 Meeting Street Rd Charleston, SC 29405

1640 Meeting Street Rd
Charleston, SC
29405